I. General

Goyello accords enormous importance to your privacy. This privacy policy explains you what we do with any personal information that you provide to us. That’s why we’ve created this Privacy Policy, which discloses our information gathering and dissemination practices.

II. Compliance with GDPR

Goyello fully complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – GDPR.

III. Information recorded and use:

In general, you can visit Goyello’s website without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you.

A. Personal Information:

At Goyello we intend to protect the confidentiality and integrity of your personally identifiable information. We do not collect your personal information without your explicit consent. If for certain activities collecting such information would be needed, you may choose to give us personal information such as your name and address or e-mail identification address (‘ID’) that may be needed for business purposes and for future communications to you. Each time data processing activities, their aim and duration will be made clear and in plain language.

B. Purpose of sharing information

The purpose of information collection is given as part of the consent. We may use your information only for the purpose stated and to the list of entities as per the consent given by you.

The purpose may be one or many of the following

  • To provide products, information or services you’ve requested; (a) when we have your permission: or (b) under the following circumstances:
  • To provide the information to trusted entities who work on behalf of or with Goyello under strict confidentiality agreements. These entities may use your personal information to help Goyello communicate with you about offers from Goyello and our marketing partners. However, these companies do not have any independent right to further share or disseminate this information;
  • To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • To share the information in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • To share the information in order to protect or enforce Goyello’s rights, usage terms, intellectual or physical property or for safety of Goyello’s or associated parties.
  • To share information about you if Goyello is acquired by or merged with another company.

Goyello will not be liable to any unsolicited information provided by you. You consent to Goyello using such information as per Goyello’s privacy policy.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender.

C. Children’s data privacy protection

Goyello websites are not directed at nor targeted at children. No one who has not reached the age of sixteen may use the websites unless supervised by an adult.

IV. Cookies and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Goyello web sites, but we do so in ways that keep the information of the visitor anonymous. Goyello or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information. Our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. Alternatively, you can set your browser to intimate upon receiving a cookie. You may accordingly decide to opt out.

V. Mailers

Goyello may, if you so choose, send direct mailers to you at the address given by you based on the consent provided.

VI. Anti-Spam policy

Goyello recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Goyello are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Goyello hopes to minimize the effect of spam emails. Goyello reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.

VII. Links to Non-Goyello websites

Goyello may provide links to third-party websites for your convenience and information. If you access those links through the Goyello website, you will leave the Goyello website. Goyello does not control those sites or their privacy practices, which may differ from Goyello’s practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the Goyello Privacy Policy. We encourage you to review the privacy policy of any website before submitting your personal information.

We may also provide social media features on our website that enable you to share Goyello information with your social networks and to interact with Goyello on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.


  1. Effective Date:

This Privacy Policy on Personal Information (‘Policy’) is effective from 1st May 2018 and it supersedes all existing polices on the subject matter.

  1. Applicability:

This Policy applies to all Personal Data collected electronically by Goyello sp. z o.o., Goyello Polska sp. z o.o., Goyello Europe B.V., Goyello International B.V., Goyello Nederlands B.V., Goyello Software Development B.V.

  1. Definitions:

‘Personal Data’ for the purposes of this Policy means any information that relates to a natural person and is capable of identifying such person available or likely to be available with Goyello.

  1. Objective of Policy:

Goyello takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy and to ensure the appropriate use of the information, Goyello utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

  1. Reasonable Security Practices & Procedures:

Goyello will take reasonable steps to ensure that all dealings in Personal Data, shall:

  • be processed fairly & lawfully;
  • be obtained only with the consent of the information provider;
  • be collected, only when:
    • the information is collected for a lawful purpose connected with a function or activity of Goyello; and
    • the collection of the sensitive personal data or information is considered necessary for that purpose.
  • be available for review by the information provider, as and when requested.
  • be kept secure against unauthorized or unlawful processing and against accidental loss, destruction or damage, as per the prescribed standards.

Disclosure of information: Goyello shall share your personal information, with your consent where the disclosure is necessary for compliance of a legal obligation or where required by government agencies mandated under law to procure such disclosure.

Transfer of Information: Goyello may transfer your personal information to other entity as specified in the data consent form that ensures the “same level of data protection” that is adhered to by it.

Publication: Goyello shall also not publish your personal information and shall ensure that the information transferred to a third party is not further disclosed by it.

Right to opt out: Goyello respects your privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected.

Further, you can also withdraw your consent which was earlier given to Goyello, and the same be communicated to Goyello in writing to the email address privacy@goyello.com

Authenticity: Goyello shall not be responsible for the authenticity of the Personal Data supplied to it by the provider, whose duty it is to ensure that the information provided by it or its employees is authentic.

Other rights: You have the right to demand personal data rectification, deletion, or limitation of processing, right to transfer your data and right to object.

Grievance Redressal: Any grievance or complaint, in relation to processing of information, should be sent to Goyello in writing to the following contact email ID. Grievance shall be redressed as expeditiously as possible.

Our E-mail address for your communication: privacy@goyello.com

  1. Changes to this Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any Policy changes on this page. We will also keep prior versions of this Policy in an archive for your review.